Privacy Policy

This Privacy Policy describes how Elevexa Tech Pvt. Ltd. ("we", "us", or "our"), located at Lalitpur, Nepal, collects, uses, and shares information about you when you use our website at https://www.elevexatech.com/ and any related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this document carefully.

Information We Collect

We collect information you provide directly to us, as well as information that is automatically collected when you use our Services.

Information You Provide

Name, email address, and other contact details when you fill out our contact forms or register for our services.
Business information, such as company name, job title, and industry.
Communications you send us, including emails, support requests, and feedback.
Payment information when you purchase services (processed securely by third-party providers).

Information Collected Automatically

Log data including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
Device information such as hardware model, operating system version, and unique device identifiers.
Usage information about how you interact with our website and services.
Cookies and similar tracking technologies (see our Cookies Policy for more details).

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our Services.
To communicate with you about services, updates, and respond to inquiries.
To send you technical notices, security alerts, and support messages.
To analyze usage trends and measure the effectiveness of our services.
To detect, prevent, and address technical issues and fraudulent activities.
To comply with legal obligations applicable under the laws of Nepal.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website and providing services, subject to confidentiality agreements.
Legal Requirements: When required to comply with applicable law, regulation, legal process, or enforceable governmental request.
Business Transfers: In connection with any merger, acquisition, or sale of company assets, your data may be transferred.
With Your Consent: We may share information with third parties when you give us explicit consent to do so.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

Security

We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data.
The right to object to or restrict certain processing of your data.
The right to data portability.

To exercise any of these rights, please contact us at admin@elevexatech.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Nepal office: Lalitpur, Nepal
Australia office: Adelaide SA, Australia
Email: admin@elevexatech.com

Website: https://www.elevexatech.com/

Contact Page: https://www.elevexatech.com/contact/

Let's make something great together.

Let us know what challenges you are trying to solve so we can help.